Tuesday, August 19, 2008

Service issues

As someone who frequents restaurants, I am aware that waiting tables is very hard work, and anyone can have an off night. But, as someone who is also in a client-based industry, I feel strongly that when I make the choice to dine out rather than prepare my own meal, part of what I also expect is a little attention as a part of the experience I am paying up for, in addition to the food itself.

Therefore, it is aggravating when a waiter seems like he simply cannot be bothered to take my order, never checks in after the food is delivered to see how things are going, or finally -- and most annoying of all -- lets my table languish after dinner for perhaps a full 20 minutes after we are obviously done with our after-dinner coffee, without once asking whether we would care to pay the bill. We should have left!

Of course out of guilt I tip anyway, which only adds insult to injury. (Less than my usual 20+ percent, but still). All I am asking is for a little bit of effort.

Check please!

No comments: