Drugstore dilemma

I feel very conflicted by my new work-convenient drugstore, which is probably three times the size of the old one, and therefore offers many more enticing products to a drugstore addict like me, but at the same time, the people who work there are, well...not very competent. And competence should not be all that difficult to achieve when your primary job responsibility is scanning a bunch of barcodes and then standing idly by while customers pass their own credit cards through the credit-card reader and sign with that weirdo faux plastic "pen."

A sidenote: does anyone else really dislike that weirdo faux plastic pen? They seem to be everywhere these days (I realize that I sound like an old lady, but it's true) and I can't imagine that the completely illegible signatures they capture would ever be of use to anyone. With a paper receipt, at least once in a blue moon someone will compare the signature on my credit card to the receipt, but with the weirdo plastic situation, how can anyone compare a completely meaningless digital scribble to the normal signature I am able to put on my credit cards? More to the point, if I ever want to challenge a charge to my card, how can I possibly point to a bunch of curved lines and argue that isn't my signature -- and how could the credit card company argue that it is?

Anyway, back to Duane Reade. A longer line should encourage a cashier to move more quickly rather than more slowly, should it not? And, given that a drugstore is the type of establishment most office types visit on their lunch hours, wouldn't extra staffing from, say, noon-2pm be a nice idea? It is simply disheartening to be waiting in line for the acne medication necessitated by the sunscreen on my face all summer, behind three impatient customers and in front of two more, for a full 15 minutes, while Ms. Cashier walks ever so slowly the three feet to the medication bin and studies every label intently before calling out the wrong last name....twice....