From an anonymous poster (who is welcome to make him/herself known if he/she chooses...)
"Ok - I've got a vent for you....I contacted customer service for a company I won't name. The problem is that I can't logon to my online account with these people and I want to cancel my account with them. The first guy told me he couldn't help me and that I should email customer service. I emailed customer service and this woman's response was, "it could be because your credit card is expired....update it and try again." HOW AM I SUPPOSED TO UPDATE THE CARD IF I CAN'T LOGIN?? I hate when customer service gives you a response out of a script and doesn't think about whether it actually makes sense.
stupidity really makes me angry."
I couldn't agree more.
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