Wednesday, October 22, 2008
Time Warner Cable, your days are numbered
It won't be long, I think, before conventional cable television goes the way of the VCR and we all watch everything on an a la carte basis, paying as we go only for the shows we actually want to see. Until then, however, much of Manhattan, at least, is beholden to Time Warner Cable, and they're terrible. All problems are met with the longest wait times imaginable on the customer service line, and in my case, I am driven up a wall by the pettiest of issues: every night from midnight on, the cable guide in my bedroom rolls over to "No Data" for all channels. As a result, although we are spending an exorbitant amount of money to have lots of channels available, I have no idea what's on any of them later at night and have to scroll through, guessing, like it's 1986 and I am in my childhood living room all over again, turning a giant dial on a television set. Naturally, after midnight I am hardly inclined to pick up the phone and call Time Warner (who I doubt would be answering anyway), and during the rest of the day I am generally busy with other things. Argh.
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