As may be apparent from my posts, I am not a particularly patient person. Sadly, I am also incredibly successful at getting in the very slowest line when there are multiple cash registers to choose from.
As a result, I have had ample time to contemplate the question of why any sort of store with several registers open at one time would fail to employ the one-line system -- which you see at the post office and the Gap, for example -- whereby all customers get in the same single line and then step up to each register as it becomes available? I am no mathemetician (thankfully for anyone who relies on the work of mathemeticians, by the way), nor am I an efficiency expert, but the logic of putting everyone in the same line just seems inescapable to me. Many times I have cursed my bad luck at happening to get behind a seemingly 97-year-old woman who wants to haggle about the sale price of a tube of toothpaste at the drug store, and watching other customers flit away, happy with their new AAA batteries and shampoo, while I wait for ages just for the privilege of walking away with some new face wash, which I need that very day, or else would be happy to save the trip for a time when Mrs. Ancient is not hogging the line.
The absolute worst at the drug store, incidentally, is when I am stuck behind someone who gets caught up in a never-ending quest for their specific brand of cigarettes, which of course are sold out or being held in some sort of side storage space. Nobody should be buying or selling cigarettes to begin with! This one always stretches my impatience to its limits.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment